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Terms and Conditions

Effective Date: 01/01/2025

1. Introduction Welcome to RentAwayDirect! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions, along with our Privacy Policy. Please read these Terms carefully before using our website or making a booking.

2. General Terms

  • Acceptance of Terms: By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of the Terms, you are prohibited from using our services.
  • Modification of Terms: RentAwayDirect reserves the right to update or modify these Terms at any time without prior notice. All changes will be effective immediately upon posting to this website.

3. Booking and Rental Process

  • Eligibility: To make a booking, you must be at least 18 years old. By using our services, you confirm that you are of legal age.
  • Reservation: When you complete a booking, you are committing to the reservation, subject to the cancellation policy (see “Cancellation” below). We may confirm the availability of the property with the owner and send you a booking confirmation.
  • Payment: All payments for bookings are processed through secure payment systems such as PayPal and Venmo. You agree to provide accurate and complete payment details when making a reservation.

4. Pricing and Payment

  • Currency: All prices on RentAwayDirect are displayed in [Currency] and are subject to change without notice.
  • Payment Methods: We accept payments through PayPal and Venmo. By using these payment methods, you authorize RentAwayDirect to charge your selected payment method for the full amount of your reservation.
  • Additional Fees: Certain properties may charge additional fees (e.g., cleaning, taxes, service charges) which will be specified during the booking process.

5. Refund and Cancellation Policy

  • Cancellation Policy: Cancellations can be made up to 48 hours before the scheduled check-in time. Cancellations made after this period are non-refundable.
  • Refunds: In the event that you are unable to use the property due to unforeseen circumstances, we will offer an instant refund within 48 hours of cancellation, subject to availability and applicable terms.
  • Non-Refundable Charges: Any payments made for services such as cleaning, extra services, or optional add-ons are non-refundable once the service has been provided.

6. User Responsibilities

  • Accurate Information: You are responsible for providing accurate and truthful information when making a booking, including personal, contact, and payment details.
  • Property Usage: You agree to use the rental property in a manner consistent with its intended use. You are responsible for any damages or misuse of the property during your stay.

7. Privacy and Data Protection

  • Data Security: RentAwayDirect takes the protection of your personal data seriously. We implement secure payment systems, and your information is handled with the highest level of encryption to ensure privacy.
  • Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to the collection and use of your data as described in the Privacy Policy.

8. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State].
  • Dispute Resolution: Any disputes arising from the use of RentAwayDirect services will be resolved through binding arbitration in accordance with the rules of the [Arbitration Institution].

9. Limitation of Liability RentAwayDirect will not be held responsible for any indirect, special, incidental, or consequential damages arising from the use of our website, services, or rentals. Our total liability shall be limited to the amount paid for the booking.

10. Intellectual Property

  • Content Ownership: All content on the website, including text, graphics, logos, and images, is the property of RentAwayDirect or its content suppliers and is protected by copyright and intellectual property laws.
  • License to Use: You may access and use the content on this website for personal, non-commercial purposes only. You may not reproduce, distribute, or modify any content without prior written permission.

11. Prohibited Uses

  • You may not use our website or services for illegal activities or violate any applicable laws or regulations. You may not use our services to harm, harass, or exploit others.

12. Support and Contact For any questions, concerns, or inquiries about your booking or these Terms and Conditions, you can reach our support team at:

Email: Support@rentawaydirect.com

13. Severability If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.